Frequently Asked Questions
Q: How to Order for Rent / Custom Made?
A: You can email us on email@example.com or send us whatsapp message to +62 812 1741 1038 and make your appointment.
Q: Do I need to Sign Up an Account?
A: No. But you need to contact us thru email firstname.lastname@example.org or whatsapp us on +62 812 1741 1038 for the price, stock, and to make appointment for the fitting.
Q: What kinds of payment method are accepted?
A: Currently we only accept Bank Transfer (BCA)
Q: Can I get discount?
A: All price is a fixed price. You can get a discount only if there is a special promotion from us.
Q: Are your items manufactured yourself?
A: Yes, They are! We design and manufactured our products exclusively for our brand. And all our products are manufactured in Indonesia by our qualified and professional team.
Q: Are your items ready stocks?
A: Please contact us for the availability thru email@example.com or whatsapp +62 812 1741 1038.
Q: Do you have any offline store?
A: Yes we do! Don't hesitate to contact us.
Q: Can I see the real pictures of the products?
A: All the pictures that you see on our website are real pictures.The product that you'll get is as same as in the pictures.
Q: Do you ship internationally?
A: Yes, at the moment - for custom made only. Unfortunately for rent evening gown, we only serve for Indonesia area only.
Q: Can I cancel my order?
A: Sorry, you cannot cancel order after submitting.
Q: Why are my order has been cancelled?
A: Maximum payment for an order is 1x24 hours, after an order have been placed. If payment has not been completed after the time limit, the order will be canceled automatically.
Q: How can I track my order?
A: We will inform you the airway bill after we deliver the dress by manual.
Q: How can I measure my size?
A: Please make your appointment for the perfect fitting. We will assist you for the measurement.